Another day another scam, right? Apparently one where thieves  impersonate Amazon customer service reps is coming back around, because Michigan's Attorney General Dana Nessel has reissued a warning about it.

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Here's what to watch out for:

A call alerting you to suspicious activity or some other kind of issue with your account from someone who says they are with Amazon customer service. The caller may try to get personal info, access to your account, or access to your devices.

Nessel says,

If you are contacted by an unsolicited caller asking for your personal information and if they insist there is a problem with any of your accounts—don’t fall for it.

Bad actors are working overtime in an effort to bamboozle you out of your hard-earned money. If you are an Amazon customer, log in to your account directly through the mobile app or website to verify your order status or contact customer service.”

Some reminders:

  • Amazon will never ask you to make a payment outside of their website and will never ask you for remote access to your device.
  • Amazon will never send you an unsolicited message that asks you to provide sensitive personal information.

If you get a phone call like this, or any kind of suspicious call, here's what you should do:

  • Hang up and call the company directly using a number listed on the company’s website. (Or in the case of Amazon, use the app or website to check your account.)
  • Never give personal information to someone you do not know.
  • Ignore calls for immediate action; scammers try to use a sense of urgency to get you to act before you can think about what is happening.
  • Beware of requests to pay via wire transfer, prepaid debit card, gift card, or any type of payment app.
  • Report robocalls to Michigan’s Robocall Crackdown Team.

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