Michigan Ride Share Users Should Watch Out For A New Scam

Ride share apps are a great way to make sure when you go out to have a good time you don’t risk a deadly situation like drinking and driving.

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It's also convenient for when you need a ride or need to be picked up from a place such as the airport, but don't want to burden a friend or family member with the task.

Passengers of a popular rideshare app are sounding the alarm on a new scam that could give scammers access to payment info and bookings.

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A new Uber scam is targeting riders and drivers by exploiting Uber’s verification system through fraudulent phone calls impersonating Uber representatives or drivers.

How the Scam Works

After booking a ride, the scammer (posing as a driver) calls or messages the rider often via the official in-app call feature to appear legitimate and claims there’s a new verification policy requiring confirmation of the rider’s account before pickup.​​

They then ask for the rider’s phone number, email, and a verification code often the one Uber sends for login or authentication purposes.​

Once the code is shared, scammers can gain full access to the Uber account, including stored payment methods, and can book fraudulent trips, change settings, or even lock users out of their accounts.​

According to Uber’s website, the company “will never call, text or email you to request your password, verification code, or banking details.”

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