Michigan Airport’s New Virtual Reality Flight Board Has To Be Seen To Be Believed
Flying is incredibly stressful. You have to get to the airport early to make sure you make it through security in time, a process that is awful, awkward, and full of weird questions like "Why do you have six tubes of eyeliner in this backpack?" (I forgot I owned a few pockets, sue me.)
But, one of the things that Detroit International Airport (DTW) is the first in the world to test is Delta's new Parallel Reality Experience, which allows passengers flying out of DTW to get a personalized update on their flight itinerary without having to search a giant board with information they don't need.
How does it work?
When I used it over the weekend, it was pretty straightforward. As you're making your way into the A terminal towards Delta's flights, you'll see a giant display.
Once you walk up to the counter you can scan your ticket (or, if you have mobile check in, your phone works here too) and then the kiosk scans your face.
Once prompted, you move forward into a boxed area, and when you look up at the screen and the facial recognition allows you to see up to the minute data about your upcoming flight including the time, location, and gate you need to get to.
It's quick, easy, and honestly at this point I'm demanding it at every airport going forward.
Do other people see your flight details?
No, that's the crazy part. The facial recognition gained by the system scanning your face allows it to follow you and only display your private information in a way you can see it. Which is crazy, because as i moved around I could still see it. My fiance was standing next to me at the same time, seeing his unique information on the screen.
But I will admit, the screen isn't the prettiest. While that's not a deal breaker, I'm looking forward to see how this technology evolves over time.
When will we see this at other airports?
There is no timeline on when Delta or other airlines may begin using this technology, since the DTW experience is just a pilot program. However, here's hoping in the future we'll see this offered more and more for flights outside of Detroit.